Revit

Support

Last updated: September 13, 2026

For help with Revit, contact [email protected].

Getting Help

Use the support email above for app issues, account questions, privacy questions, or data requests.

Product Feedback

Signed-in users can use Help & Feedback in Profile to report a problem or suggest an idea. Feedback reports are for bugs and product ideas; use this support contact for account access, privacy, deletion, and sensitive-data requests.

A feedback report includes the message you enter and limited app, platform, and source-screen context. It does not attach Journal text, screenshots, raw logs, passwords, one-time codes, or access tokens.

What To Include In A Support Request

When reporting an issue, include:

• your device model
• your platform, such as Android or iOS
• your app version, if available
• the screen where the issue happened
• what you were trying to do
• what happened instead

Account And Data Requests

For account access, profile, avatar, Journal, plan, watch or playthrough history, list, or deletion issues, contact the support email above.

Revit also supports in-app account deletion from the Profile account surface.

Metadata Issues

For movies, series, or anime, incorrect poster art, description, release information, or genre data may need to be corrected through TMDB.

For games, incorrect metadata or imagery may need to be corrected through IGDB. Revit can report the issue context, but it does not control the original provider record. Game metadata and imagery may be provided by IGDB, operated by Twitch. Visit IGDB.com.

Security Reminder

Do not send passwords, magic-link codes, OAuth tokens, private API keys, or other secrets in a support request.